Pillar 2: AI Receptionist

Never Miss a Lead Again.
Answer Every Call 24/7.

60% of calls to home service businesses go to voicemail. 80% of those callers hire your competitor who answered. Stop losing money while you're on a job, at dinner, or asleep.

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62% of customers won't leave a voicemail
$1,200 average value of a missed service call
85% of callers won't call back if not answered
The Problem

Every Missed Call Is Money Walking Out The Door

1

Phone Rings While You're Working

You're under a sink, on a roof, or in the middle of a delicate repair. The phone rings. By the time you call back an hour later, they've already hired someone else.

2

After-Hours = Lost Revenue

Emergencies don't happen 9-to-5. That flooded basement at 10 PM, the AC breakdown on a Sunday, the pool pump failure before a party—those high-ticket jobs go to whoever answers first.

3

Hiring Staff Is Expensive

A full-time receptionist costs $35K-$50K/year plus benefits, training, and management overhead. And they still take lunch breaks, vacation, and sick days.

4

Voicemail Is a Dead End

Research shows 62% of callers won't leave a voicemail—they'll just call the next business on the list. Your voicemail greeting might as well say "please call my competitor."

Our Solution

An AI Receptionist That Never Sleeps

Instant Pick-Up, Every Time

Answers on the first ring, 24 hours a day, 7 days a week, 365 days a year. No hold music. No "please leave a message." Just immediate, professional service.

Natural Conversation Flow

Advanced AI that sounds human, handles complex questions, and adapts to the conversation. Customers won't know they're talking to AI—they'll just know they got helped.

Smart Lead Qualification

Trained on YOUR services, YOUR service area, and YOUR qualification criteria. Filters out tire-kickers and captures only leads with budget, need, and urgency.

Direct Calendar Integration

Books appointments directly into your schedule in real-time. No double-booking, no manual entry, no back-and-forth. Wake up to a full calendar.

Everything That's Included

This isn't a simple call forwarding service. It's a complete AI-powered phone system designed to capture every lead and convert them into booked jobs.

Call Handling

  • 24/7/365 live answering
  • Instant pick-up (0 second wait)
  • Overflow call handling
  • After-hours emergency routing
  • Multi-language support
  • Call transfer to you when needed

Lead Qualification

  • Custom qualification scripts
  • Service area verification
  • Budget qualification
  • Urgency assessment
  • Job type categorization
  • Priority lead flagging

Booking & Scheduling

  • Real-time calendar integration
  • Google/Outlook/Apple Calendar sync
  • Availability management
  • Appointment confirmations
  • Rescheduling handling
  • No-show follow-ups

Reporting & Analytics

  • Call recording & transcripts
  • Lead source tracking
  • Conversion analytics
  • Peak call time reports
  • CRM integration
  • Weekly performance summaries

How It Works

Getting started is simple. We handle everything—you just answer when you're ready.

Step 1

Discovery Call

We learn about your business, services, service area, pricing, and what makes a qualified lead for you.

Step 2

Custom AI Training

We train your AI receptionist on your specific business. It learns your services, FAQs, pricing guidelines, and qualification criteria.

Step 3

Integration Setup

We connect to your calendar, CRM, and phone system. Simple forwarding setup—no hardware, no complicated tech.

Step 4

Go Live & Optimize

Your AI receptionist starts answering calls. We monitor performance and continuously improve based on real conversations.

Hear the Difference

Here's what a typical call sounds like with our AI receptionist.

Caller:

"Hi, I have a leak under my kitchen sink and water is going everywhere!"

AI:

"I'm so sorry to hear that! Let me help you right away. First, if you can, try turning off the water valve under the sink—it's usually on the left side. Is this an emergency that needs immediate attention today?"

Caller:

"Yes, definitely! I've got water all over my floor."

AI:

"I completely understand—we'll get someone out to you as quickly as possible. Can I get your address so I can check our technician availability in your area?"

Caller:

"123 Oak Street in Springfield"

AI:

"Perfect, you're right in our service area. I have a technician available who can be there within 2 hours. The diagnostic visit is $89, which gets waived if you proceed with the repair. Would you like me to book that for you?"

Natural conversation. Lead qualified. Appointment booked. All in under 2 minutes.

Typical Results

What Our Clients See

Home service businesses using our AI receptionist capture leads they were losing every single day. The ROI is immediate and measurable.

95% Call answer rate (vs industry avg 40%)
15-30 Additional leads captured
$12K+ Average revenue recovered
4.8/5 Caller satisfaction rating
Professional answering calls

Common Questions

Will customers know it's AI?

Our AI uses natural language processing that sounds remarkably human. Most callers don't realize they're talking to AI—they just appreciate the immediate, helpful response.

What if the caller has a complex question?

The AI handles most common questions, but for complex situations it can seamlessly transfer to you, take a detailed message, or schedule a callback—whatever you prefer.

Can I still answer calls myself?

Absolutely. The AI acts as your backup. When you're available, calls ring through to you first. When you're busy, the AI takes over instantly—no missed calls.

How does pricing work?

The AI receptionist is included in your Echo System subscription. No per-call fees, no usage limits, no surprises. Pricing varies - get a free audit to determine your custom plan.

Ready to Capture Every Lead?

Stop leaving money on the table. Hear how our AI receptionist handles real calls for businesses just like yours.

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